PRIVACY POLICY

This Privacy Policy applies to information about you collected by TruCore, a division of Care Management Services, Inc., (“TruCore”) through its website www.tru-core.com (the “Site”).  By visiting the Site or using our services, you accept the terms and practices described in this Privacy Policy, including:

• What information do we collect from our users?
• How do we use cookies and similar technology?
• How do we use your information?
• How do we share your information?
• How do we protect your information?
• How can you access your information?

TruCore is a dynamic health enhancement and disease prevention educational program. It is intended for corporations and organizations who acknowledge the need for progressive and proactive approaches to wellness.  TruCore offers a series of mixed media web-based videos created for self-guided learning and personal application. The videos include tests, tasks, and references for further study. Each video is 30 to 45 minutes and covers the topics of healthy living, essential nutrients, herbs, supplements, homeopathy, and U.S. health conditions.

You should not construe anything on this Site or any social media sites operated by TruCore as medical advice.  Information provided through the Site or social media sites is not intended to replace consultation with a qualified medical professional. TruCore cannot answer specific medical questions in your e-mail requests or social media posts.  You should consult a medical professional for diagnosis and treatment.  This Site is directed to residents of the United States.  If you live outside of the United States, you may see information on this Site about products or services that are not approved in your country.

TruCoredoes not practice medicine or provide medical services or advice and the information on this Site and any social media sites operated by TruCore should not be considered medical advice.  Do not consult this Site in a medical emergency — dial 911.

What information do we collect from our users?  We receive and collect the following information from users:

           

Information You Give Us:  We collect and store information that you give us when you visit this site and otherwise use our services, including:

• Name, e-mail address, and phone number when you contact us to request information or subscribe to our newsletter;
• Other demographic information includes age, gender, level of education and information related to your lifestyle, such as how much you exercise and your diet, when you register to access our services; and
• Information you provide when you answer and submit responses to tests, tasks, and questionnaires as part of the self-guided study

            Information Collected When You Use Our Services:  We collect the following information through the use of technology (e.g. cookies, web beacons) when you visit our website or social media sites, use our services, open our e-mails, or view our advertisements:

• Technical information about your computer or mobile device, such as the browser type and operating system, Internet Service Provider (ISP), IP address, location, and time zone setting;
• Sites you visited before coming to our site, how you were directed to them, how you navigate around them, what products you browse, and your purchasing activities;
• E-mails from TruCore that you open and any offers and links you connect to through e-mails; and
• When you use a location-enabled service, we may collect information about your mobile device and your actual location (mobile devices may allow you to disable location services).

Information From Other Sources: We may obtain information about you from our affiliated companies, business partners, and other publicly or commercially available sources (e.g. data aggregators). 

How do we use cookies and similar technology?

Cookies are pieces of text that a website stores on your computer to enable the website to recognize your device, which enables features like remembering your password.  The Help feature of the toolbar on most browsers and some browser add-ons will tell you how to prevent your browser from accepting cookies and how to disable cookies.  Blocking the use of cookies may limit your use of features.

Web beacons are small bits of code in web pages and e-mails. They are used to track website usage and compile sales and statistical data.  Web beacons let us know when a purchase is made on one of our websites and when a purchase is initiated by an advertisement we placed on a third party's website.  They also track when e-mails are opened, forwarded, or acted on.  We use this information for marketing, managing our websites, and enhancing your shopping experience.

How do we use your information? 

We use the information we collect to:

• Provide the products and services you request;
• Administer and manage our website;
• Provide reports of the program results to employers using aggregated data (no individual will be uniquely identified in the report);
• Respond to user support requests; analyze, customize, and improve our content, products, and services;
• Communicate with you by phone, e-mail, regular mail, text message, and mobile devices about our products; 
• Develop and display advertising tailored to your interests on our website and other sites, and to determine the effectiveness of our advertising; and
• Enforce our privacy policy, the terms and conditions of use that govern this website and our services, and other agreements, as well as to comply with legal obligations, and to otherwise manage our business.

How do we share your information?

We share or disclose your information only as described in this policy or at other instances after we obtain your express consent.

Employers.  We share information with the employers who engage our services to assist their employees in developing a healthy lifestyle.  The information shared with employers is not employee-specific, and instead aggregates all of the employees’ information to provide general information such as the level of understanding among its employees and the degree of healthy changes among its employees.

Business Partners.  We share information with companies that we partner with to offer services, products, and promotions when you elect to purchase those products or services or engage in those promotions (e.g. distributors, sales channels).              

Affiliated Companies. We may share information with our parent and sister companies, including Care Management Services, Inc.

Third Party Service Providers. We may use third parties to perform business functions on our behalf, including services fulfillment, shipping, user service, marketing, provision of IT services, and records maintenance.  They are given access to information to perform these functions. We require that they protect this information and do not authorize them to use that information for any other purpose.

Other Situations. If TruCore is involved in a merger, acquisition, or sale, your information could be among the assets transferred or disclosed.  We will protect your information during this process and give you notice through this website before your information is transferred.  We may also share information: (1) where permitted by law; (2) to comply with applicable law or requests from public authorities; (3) to address fraud, security, or technical issues; (4) to enforce our privacy policy, the terms and conditions of use that govern this website and our services, and other agreements; and (5) to defend and protect the rights, property, or safety of TruCore, our users, or the public where required or permitted by law.

We may combine personal and non-personal information we obtain with other information we obtain from third parties.  We may transfer your information to our business partners and affiliates for this purpose.  We may also share aggregated information that cannot be used to identify you with third parties.

How do we protect your information?

TruCore works to establish appropriate technical, administrative, and physical procedures to protect personal information from unauthorized access.  We maintain the servers that store your information in a facility with restricted access.  We also restrict access to information to those employees and third parties who need access to perform their business functions, and they may be disciplined or terminated for not protecting the confidentiality of your information.

We cannot, however, ensure or guarantee the security of any information you send to us and you do so at your own risk. 

How can you access your information?

We take steps to keep your information accurate.  You may update and correct your information, change your communication preferences, or cancel your account by accessing your account.  You may also contact us by any of these methods to carry out your choices:

• Follow the directions in a marketing e-mail or direct mail or mobile communication that you receive from us; or
• By contacting us by e-mail and providing us with your current contact information at

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You can opt out of our use of cookies to recall information about you by setting your browser not to accept cookies or to disable cookies. You cannot access or change the non-personal information that we collect.  

Your California Privacy Rights.  To request certain information regarding our disclosure of personally identifiable information to third parties for their direct marketing purposes please send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. .

If you choose to not provide information to us, doing so may prevent you from using our services or features of the website.  If we have already provided information to third parties before you changed your preferences, you may need to contact those third parties directly.  To the extent permitted by law, certain operational communications (for example, confirmation of delivery address) are not subject to the opt-out process. 

If you request us not to use personal information in a particular manner, we will adopt reasonable measures to observe your request but we may still use or disclose that information if:

• You do not provide us with adequate time to address your request;
• We subsequently notify you of the intended use or disclosure and you do not object to that use or disclosure;
• We believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for government or public security in the performance of their functions; or
• We are required by law to disclose the information.

Do we collect personal information from children?

Our services are not intended for use by children, and the terms and conditions governing the use of our services require that you must be at least 15 years old to use them. We do not knowingly collect information from children under the age of 13.

Third Party Sites

Our website may contain links to websites controlled by third parties, including distributors and sales channels, and we may allow third parties to place advertisements on our website. We are not responsible for the privacy practices of websites or other services operated by third parties or for the privacy practices of any third party. Once you leave our website by a link to a different website, access a third party application, or click on a third party offer, you should check the applicable privacy policy of the third party or advertiser site to determine, among other things, how they will handle any personal information they collect from you.

Your Account

You may register for an account on our website that is accessible by a password of your choosing.  You are responsible for maintaining the confidentiality of your password and account.  Furthermore, you are entirely responsible for any and all activities that occur under your account.  You agree to immediately notify us of any unauthorized use of your account or any other breach of security known to you.

Changes to the Privacy Policy

If you visit this website or use our services, you accept the practices described in this Privacy Policy, which is incorporated as part of the Terms of Use governing this website.  We may change or add to this Privacy Policy from time to time.  When we do, we may notify you the next time you visit and we will post the revised Privacy Policy here. Your use of the Site after changes to this Privacy Policy have been posted constitutes your knowledge and acceptance of those changes (i.e., that the changes may be applied to the information we collect from and about you).  These changes will be effective immediately for new users of the Site.  You should check the Site frequently for changes.  We will not make material changes to the Privacy Policy that are less protective of your information without first sending you an e-mail to the e-mail address you most recently provided and posting notice of the changes on this site.  If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Effective: November 1, 2012

Terms of Use

Welcome to www.tru-core.com (the "Site"). TruCore, a division of Care Management Services, Inc., ("TruCore") provides website features to you subject to the following terms and conditions (the "Terms of Use" or "Agreement"). These Terms of Use set forth the terms and conditions that apply to use of the Site and social media sites operated by TruCore by you ("you" or the "End User"). By using the Site or any social media sites operated by TruCore, you agree to all of the Terms of Use set forth below.

You should not construe anything on this Site or any social media sites operated by TruCore as medical advice. Information provided through the Site or social media sites is not intended to replace consultation with a qualified medical professional. TruCore cannot answer specific medical questions in your e-mail requests or social media posts. You should consult a medical professional for diagnosis and treatment. This Site is directed to residents of the United States. If you live outside of the United States, you may see information on this Site about products or services that are not approved in your country.

TruCore does not practice medicine or provide medical services or advice and the information on this Site and any social media sites operated by TruCore should not be considered medical advice. Do not consult this Site in a medical emergency — dial 911.

PRIVACY

Please review our Privacy Policy, which is incorporated as part of this Agreement and governs your visit to the Site, to understand our privacy practices.

COMPLIANCE WITH LAWS

You agree to comply with all applicable laws, statutes, ordinances, and regulations regarding your use of the Site and your purchase of products or services through them.

ELECTRONIC COMMUNICATIONS

When you visit this Site or send e-mails to us, you are communicating with us electronically. By doing so, you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

REGISTRATION & ACCOUNT SECURITY

To access content on this Site, you must become a member. You become a member by creating an account. You must be 15 years of age or older to create an account. You affirm that if you have not yet turned 18 years old, that you have legal parental or guardian consent to use the Site and to accept these Terms. When you create an account, you agree you are responsible for maintaining the confidentiality and security of your account by, among other things:

• ensuring that your registration details are true, up to date, and accurate;
• not creating an anonymous account or an account for anyone other than yourself without permission;
• not sharing your password, letting anyone else access your account, transferring your account to any other person, or taking other actions that might jeopardize the security of your account.

We reserve the right in our sole discretion to disable your account at any time if you violate these Terms. No data transmission over the Internet is totally secure. While we work to protect information you provide, we do not warrant and cannot ensure the security of any information you transmit to us. Accordingly, any information you transmit to us is transmitted at your own risk.

CONTENT

The text, images, photographs, graphics, logos, illustrations, descriptions, data, and other material provided by TruCore on or through the Site, as well as the selection, assembly, and arrangement thereof, are referred to collectively as the "Content".

The Content may contain errors, omissions, or typographical errors or may be out of date. TruCore may change, delete, or update any Content at any time and without prior notice. Unless otherwise noted, all Content is protected by copyrights, trademarks, service marks, and other proprietary rights that are owned by TruCore or by third parties that have licensed their use to TruCore. You may view and use the Content only for your personal information and for no other purpose, including but not limited to, any commercial purpose, and you shall retain intact all copyright and other proprietary notices. Any use of the Content, except as specifically permitted in these Terms or as otherwise expressly permitted in the Content or in a writing signed by TruCore, is strictly prohibited.

LICENSE AND SITE ACCESS

TruCore grants you a limited license to access and make personal use of this Site and not to download (other than page caching) or modify it, or any portion of it, except with the express written consent of TruCore. This license does not include any resale or commercial use of this Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This Site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of TruCore. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of TruCore without our express written consent. You may not use any meta tags or any other "hidden text" utilizing TruCore’s name or trademarks without the express written consent of TruCore. Any unauthorized use terminates the permission or license granted by TruCore. Any violation of this policy may result in a copyright, trademark or other intellectual property right infringement that may subject the offender to civil and/or criminal penalties.

MONITORING

TruCore shall have the right, but not the obligation, to monitor the content of the Site at all times, including any chat rooms and forums that are or may hereinafter be included as part of the Site, to determine compliance with this Agreement and any operating rules established by TruCore, as well as to satisfy any applicable law, regulation or authorized government request. Without limiting the foregoing, TruCore shall have the right, but not the obligation, to remove any material that TruCore, in its sole discretion, finds to be in violation of the provisions hereof or otherwise objectionable, including without limitation, comments that contain the following:

• Hate speech - language that degrades others on the basis of gender, race, national origin, religion, sexual orientation or disability;
• Personal attacks - language that is threatening, intimidating, defamatory, libelous, or encourages others to cause injury or property damage to any person;
• Invasion of privacy - phone numbers, email addresses, physical addresses or other personal information;
• Off topic - opinions and arguments unrelated to the article to which the comments are attached or to the comments of other readers;
• Advertising - solicitations of any kind, all spam including comments or links that are repeatedly posted; or
• Copyright/Plagiarism - comments that appear to violate copyright laws.

LINKED THIRD PARTY SITES

Links to other Internet sites operated by third parties, including distributors, sales channels, and vendors, do not constitute sponsorship, endorsement, or approval by TruCore of the content, policies, or practices of such linked sites. Linked sites are not operated, controlled, or maintained by TruCore, and TruCore is not responsible for the availability, content, security, policies, or practices of linked sites, including without limitation privacy policies and practices. Links to other sites are provided for your convenience only, and you access them at your own risk.

USER SUBMISSIONS

TruCore does not want to receive confidential or proprietary information from you through this Site. Any material, information or other communication ("Communications") you transmit or post to this Site will be considered non-confidential and non-proprietary. TruCore will have no obligations with respect to the Communications. TruCore and its designees will be free to copy, disclose, distribute, incorporate and otherwise use the Communications and all data, images, sounds, text, and other things embodied therein for any and all commercial or non-commercial purposes. Personally identifiable information that you submit to TruCore for the purpose of receiving products or services will be handled in accordance with the TruCore online privacy statement. You are prohibited from posting or transmitting to or from this Site any infringing, unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material that would violate any law.

DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY TRUCORE ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. TRUCORE AND ITS OFFICERS, DIRECTORS, AGENTS, AFFILIATES, VENDORS, MERCHANTS, THIRD-PARTY CONTENT PROVIDERS OR LICENSORS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THIS SITE OR THE ACCURACY, RELIABILITY, OR CONTENT OF ANY INFORMATION, SERVICE, OR PRODUCT PROVIDED THROUGH THE SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TRUCORE DOES NOT GUARANTEE THAT THE SITE WILL BE ERROR FREE, AVAILABLE AT ALL TIMES, OR AVAILABLE WITHOUT INTERRUPTION.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, TRUCORE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TRUCORE DOES NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; TRUCORE’S SERVERS; OR ELECTRONIC COMMUNICATIONS SENT FROM TRUCORE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TRUCORE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

IF ANY JURISDICTION PROHIBITS THE FOREGOING DISCLAIMERS, LIMITATIONS, AND EXCLUSIONS, IN SUCH JURISDICTIONS, THE FOREGOING DISCLAIMERS, LIMITATIONS, AND EXCLUSIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY THE JURISDICTION.

INDEMNIFICATION & RELEASE

You agree to defend, indemnify, and hold harmless TruCore, its affiliates, directors, officers, employees, and agents from and against all claims, damages, and expenses, including reasonable attorney’s fees, arising out of or related to any products or services you purchase in connection with the Site, your use of the Site, or your violation of any third-party right. You are solely responsible for interactions with other users of the Site. To the extent permitted by applicable law, you hereby release TruCore from any and all claims or liability related to any product or service of TruCore and any conduct, action, or inaction by TruCore or another user of the Site. The indemnity and release provisions of this section shall survive the termination of this Agreement.

APPLICABLE LAW & DISPUTES

By visiting the Site, you agree that the laws of the state of Ohio, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and TruCore.

Any dispute relating in any way to your visit to the Site or to products or services sold or distributed by TruCore or through the Site shall be adjudicated in any state or federal court in Ohio, and you consent to exclusive jurisdiction and venue in such courts.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

We reserve the right to make changes to our Site, policies, and these Terms of Use. Any changes to these Terms of Use will be effective upon our posting of notice of the changes on the Site. These changes will be effective immediately for new users of the Site. We suggest that you re-read our Terms of Use and Privacy Policy from time to time in order that you stay informed as to any such changes. Any use of the Site by You after such notice shall be deemed to constitute acceptance by You of such modifications. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages at this Site.

ENTIRE AGREEMENT

The Agreement (including any terms incorporated by reference herein), constitutes the entire agreement between TruCore and you with respect to your access, use, and receipt of services from the Site and supersedes all prior agreements, negotiations and discussions between you and us relating to the same. There are no third-party beneficiaries of the Agreement. We exclude any representations and warranties previously given or made in relation to the same.

TERMINATION

TruCore may terminate this Agreement at any time. The provisions above relating to Intellectual Property, Disclaimer of Warranties & Limitation of Liability, Indemnification & Release, and Applicable Law & Disputes will survive termination of this Agreement.

OUR ADDRESS

TruCore, a division of Care Management Services, Inc.

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Effective: November 29, 2012